Managed IT support
Day-to-day helpdesk cover, device management and proactive monitoring that catches problems before your staff do.
UK IT support & cyber security
Your technology, all green, all week.
We keep computers, email, networks and security working for businesses and households across London and Essex — so nothing on your side of the screen turns red.
Barking · Dagenham · Romford · Ilford · Rainham · Hornchurch · Brentwood · Essex — plus remote support anywhere in the UK
What our customers say on Google
Sample data — not yet real reviews
Read all reviews →
UK-basedSupport from a real engineer, not an offshore script
Remote & on-siteFixed at your desk or over the wire, whichever is quicker
MSc Cyber SecuritySecurity-led advice on every job, not an upsell
Clear pricingQuoted before we start. No surprises on the invoice
Where we usually come in
Most people call us on a bad morning.
Something has stopped working and the day has ground to a halt. These are the calls we take most often.
The computer has slowed to a crawl
We diagnose it properly, clean out what shouldn't be there, and tell you honestly whether it's worth repairing or replacing.
Nobody can get into their email
Microsoft 365 and Outlook problems, from a single locked account to a full mailbox migration gone wrong.
The Wi-Fi keeps dropping
We survey the site, fix the cause rather than rebooting the router, and give you coverage that holds up.
Someone clicked a link they shouldn't have
Containment first, then a plain-English account of what happened and what to change so it doesn't happen twice.
The CCTV hasn't recorded for weeks
Camera configuration, storage, remote viewing and maintenance — checked and put back into service.
There's no one looking after any of it
The most common one. We become the IT department you don't have, on a monthly plan that fits the business.
Services
One provider for the whole of your technology.
Business-critical support and everyday repairs, handled by the same person who answers the phone.
Cyber security
Risk assessments, account and identity protection, staff awareness and practical defences sized to your budget.
Microsoft 365 administration
Setup, migration, licensing and ongoing admin for Outlook, Teams, OneDrive and SharePoint — configured securely from day one.
Networking & Wi-Fi
Router and switch installation, wireless surveys, cabling and connectivity troubleshooting for offices and homes.
Computer & laptop repairs
Hardware replacement, virus removal, operating system installs, upgrades and data recovery, with a diagnosis before any work starts.
CCTV installation
Camera specification, installation, remote viewing setup and maintenance for shops, offices, care homes and private properties.
Security-led, not security-theatre
The difference a qualified security background makes.
Most IT problems are also security problems. A shared password, an old laptop still on the network, a mailbox with no multi-factor authentication — these are the things that turn a quiet week into an incident.
We look for them as a matter of routine on every job, explain what we find without jargon, and fix the ones that matter first.
- Cyber risk assessment and written findings
- Account, identity and multi-factor protection
- Device and endpoint hardening
- Staff awareness and phishing guidance
- Backup and data protection review
Managed support
The IT department you don't have to hire.
For a fixed monthly fee you get someone who knows your systems, watches them, keeps them patched, and picks up when you ring. No ticket queues, no reading from a script.
- Unlimited remote helpdesk on business plans
- On-site visits across London and Essex
- Patching, updates and endpoint management
- Starter setup for new staff and new devices
- Quarterly review of what's working and what isn't
Who we support
Organisations that can't afford a quiet afternoon of downtime.
Small businesses
Care homes
Churches
Charities
Startups
Professional services
Independent retail
Home users
How we work
Turn up, explain it plainly, fix it properly.
Repairs & device support
Diagnosed before it's quoted.
We tell you what's wrong and what it will cost before we do the work, and we'll say so plainly when a machine isn't worth repairing. Most jobs are turned around within a day or two.
- Screens, batteries, keyboards and drives
- Virus and malware removal
- Windows reinstall and performance tuning
- SSD and memory upgrades
- Data backup, transfer and recovery
- Phone and tablet setup, transfer and security checks
CCTV & site security
Cameras that are still recording in six months.
A CCTV system is only worth having if it works on the day you need the footage. We specify, install and then keep an eye on it — including storage, remote viewing and the data protection side that businesses often overlook.
- Site survey and camera specification
- Installation and configuration
- Remote viewing on phone and desktop
- Storage, retention and GDPR guidance
- Servicing, fault-finding and upgrades
Why choose us
Why businesses stay with Data Directory Solutions.
You speak to the engineer
No call centre and no handovers. The person who diagnoses the problem is the person who fixes it.
Security runs through everything
An MSc in cyber security informs how we set up every mailbox, laptop and network we touch.
Plain English, always
You'll get an explanation you can repeat to your team or your trustees, not a wall of acronyms.
Priced before we start
Fixed quotes on project and repair work, and transparent monthly rates on support plans.
Business and home, both taken seriously
A care home network and a family laptop get the same standard of work and the same courtesy.
We supply the kit too
Laptops, printers, networking and CCTV sourced, configured and installed — not just delivered in a box.
Who you'll be dealing with
A small company, on purpose.
OB
Olu Collins Babalola
Founder & Technical Director
Olu has spent over a decade in IT support and infrastructure, working in enterprise environments on Microsoft 365 administration, endpoint management and technical troubleshooting, alongside an MSc in Cyber Security.
Data Directory Solutions was set up to bring that standard of work to organisations that are too small to employ it in-house — and to the households and shops on the same high street.
MSc Cyber Security
10+ years in IT
Microsoft 365
Endpoint management
What clients value
The four things we hear most.
We're a new company and we'd rather tell you what we commit to than invent reviews we haven't earned yet.
You get a straight answer about whether something is worth fixing.Our commitment on repairs
Someone picks up, and the problem is understood on the first call.Our commitment on support
The price agreed at the start is the price on the invoice.Our commitment on pricing
Start here
Tell us what's not working.
Fifteen minutes on the phone is usually enough to work out whether you need a repair, a project or an ongoing plan. There's no charge for that conversation and nothing to sign.